How to develop User Guidance for a Passivhaus building
New occupants of any house/building should be provided with information about the property on at least three levels: Emergency, maintaining comfort, and how to get the most out of your property.
Different levels of understanding and information are needed by each audience – occupants, building managers, support and maintenance teams.
This document provides guidance for the industry on how to produce effective User Guidance for Passivhaus buildings. This addresses information required for non-expert users of the building. While this guidance is focussed specifically on Passivhaus buildings, it also provides a useful resource for other low-energy buildings.